Terms of Service

Last updated: 2026-07-24

These Terms of Service ("Terms") govern your use of StackWitness, including the website at stackwitness.com, the application at app.stackwitness.com, public dependency truth pages, and related services (together, the "Service"). The Service is operated by O'Shea & Sons, LLC ("we", "us", or "our").

By creating an account, starting a subscription, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

StackWitness provides independent uptime monitoring and related status tooling. For customer monitors, we probe endpoints you configure and report what we measured. Public truth pages ping real service hosts for reachability and also read vendor status pages. We compare those signals; we do not audit a vendor's full product surface.

We report measurements, not a compliance verdict. Output from the Service is informational. It is not a warranty of uptime, not a certification, and not legal, compliance, or SLA advice.

2. Accounts and eligibility

You must provide accurate account information and keep credentials secure. You are responsible for activity under your account. You must be able to form a binding contract and must not use the Service if prohibited by applicable law.

3. Subscriptions and billing

Paid plans are billed in advance on a recurring basis (typically monthly) at the price shown at checkout, unless we agree otherwise in writing. Payment is processed by Stripe. Taxes may apply where required.

Unless canceled, subscriptions renew automatically. You may cancel as described on the Refund and Cancellation page. Fees already charged for a billing period are handled under that policy.

We may change prices with reasonable notice for the next renewal. Continued use after the change takes effect constitutes acceptance of the new price for subsequent periods.

4. Acceptable use

You agree not to:

Use the Service to attack, overload, or abuse third-party systems beyond ordinary monitoring of endpoints you are authorized to check
Probe private, internal, or non-public hosts without authorization
Attempt to bypass rate limits, authentication, or security controls
Resell or white-label the Service without our written consent
Misrepresent our measurements as a compliance certification, audit, or guarantee
Interfere with the Service or other customers' use of it
Violate applicable law

We may suspend or terminate access for abuse, non-payment, or material breach.

5. Your content and monitors

You retain rights to configuration and content you submit. You grant us a limited license to host, process, and display that material solely to operate the Service. You represent that you have the right to monitor the targets you configure.

6. Intellectual property

The Service, brand, software, and documentation are owned by us or our licensors. These Terms do not transfer ownership. You may not copy, reverse engineer (except where law forbids that restriction), or create derivative works of the Service except as allowed by law or written agreement.

7. No SLA; disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee uninterrupted availability of the Service, completeness of probe coverage, or that vendor status pages are accurate. Reachability is not the same as full product health. Partial regional results may differ. We never assert that a vendor meets a regulatory or contractual standard.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR CLAIMS ARISING OUT OF THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM (OR ONE HUNDRED US DOLLARS IF YOU HAVE NOT PAID US).

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted.

9. Indemnity

You will defend and indemnify us against claims arising from your use of the Service, your configured targets, or your violation of these Terms or third-party rights, except to the extent caused by our willful misconduct.

10. Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate the Service or your account with notice when reasonably practicable, or immediately for abuse, legal risk, or non-payment. Provisions that by nature should survive (including disclaimers, liability limits, and indemnity) survive termination.

11. Changes

We may update these Terms. Material changes will be posted on this page with an updated date. Continued use after the effective date constitutes acceptance. If you do not agree, cancel and stop using the Service.

12. Governing law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules, except where mandatory consumer protections of your residence apply. Courts in Delaware have exclusive jurisdiction for disputes, subject to those mandatory protections.

13. Contact

O'Shea & Sons, LLC
Email: hello@stackwitness.com
Website: https://stackwitness.com/